A FEW THINGS YOU MIGHT BE WONDERING
Good questions. Straight answers.
A clear picture of how we'll work together.
Do you offer wedding, debut and quinceañera coverage?+
Yes. Wedding content creation and Filipina debut/quinceañera photography with content creation are major STR services. We plan around your date, location, traditions and priorities. Visit the dedicated service pages for collections and real portfolios.
Is wedding content the same as formal wedding photography?+
No. Wedding content focuses on candid photos, behind-the-scenes video clips and social edits alongside your main photography and videography team. Our debut photography collections include retouched photographs. We confirm the exact service and editing level before booking.
When will celebration content be delivered?+
The published wedding collections and debut content add-ons list 24–48 hour delivery for agreed content. Retouched debut photographs have a separate schedule. Your written agreement confirms delivery, coverage hours, revisions and permissions.
What types of businesses do you work with?+
We work with local shops, wellness clinics, restaurants, beauty professionals, service businesses and Canadian life insurance advisors.
Do I have to be comfortable on camera?+
No. We help with prompts, simple scripts and practical direction. We can also plan content around your work, products and behind-the-scenes moments.
Can you help me decide what to post?+
Yes. We start with your audience, services and common customer questions, then build a practical content plan.
Do you offer filming outside High River?+
Yes. We serve Calgary, Okotoks and Southern Alberta. Travel fees may apply; your proposal will confirm the included service area.
Do you work with clients remotely?+
Yes. Editing and social media support are available across Canada using footage and information you provide.
Can you edit videos that I record myself?+
Absolutely. We can help turn your recordings into Reels, interviews, educational videos and longer stories.
How quickly will I receive my content?+
Turnaround depends on the project, footage and selected package. Your written proposal will confirm delivery dates before work begins.
How many revisions are included?+
The core Content Growth Partnership includes one consolidated revision round per deliverable within the agreed concept. New concepts after filming, extra revision rounds and client-requested reshoots may require additional scope.
What is included in the Founding 10 Program?+
The Founding 10 Program is an introductory partnership for eligible businesses. Content creation, strategy and support are scoped around your needs rather than a fixed public list of deliverables. Contact Richard for current availability, investment and exact scope; your written proposal confirms filming duration, service area, platforms and deliverables before you commit.
Does the package include publishing, ads or answering DMs?+
Scheduling and publishing depend on your proposal. Paid ads, ad spend, daily DMs, customer service and lead follow-up are not automatically included. Platform-ready files do not mean unlimited platform management.
What do you need from me each month?+
Attend your filming session, provide accurate information and permissions, and return one consolidated review within 48 hours unless otherwise agreed. Required firm approvals must be completed before publishing. Your team responds to inquiries and shares agreed tracking information.
What happens if approvals are late?+
The publishing schedule moves. Silence is not approval; we wait for written approval and any required compliance review.
How do you measure progress?+
We review delivery, reach, watch time, saves, shares, profile actions and trackable inquiries against an agreed baseline. We explain missing data and what to repeat, refine or stop. Views alone are not proof of revenue.
Do you guarantee views, leads, followers or sales?+
No. Content helps you communicate and show up consistently, but results also depend on your offer, audience, market and many other factors.
Can you approve insurance content for compliance?+
No. STR does not provide legal, financial or compliance approval. Your agency, insurer, dealer, MGA or compliance department must approve content as required before publication.
Who owns the finished content?+
Your agreement will specify ownership and permitted use. Third-party music, fonts and other licensed materials may have separate restrictions. Raw footage is included only if agreed.
How do I get started?+
Call Richard at 403-689-8102 or email shuttertoreelscreations@gmail.com to discuss your business and arrange a discovery call. You can also submit an inquiry through the website preview; it does not reserve an appointment.